What is a Reset test session?
The test might not be available due to any of the following reasons:
- The test link has expired. This means that the recruiter had set an expiry date for the test after which the test could not be accessed by the candidates.
- The test might have a particular scheduled time. However, you might be trying to access it at a time that falls outside the scheduled time.
To resolve this problem, you can contact the recruiter and request to reset the test session.
- Go to your dashboard and click on Tests option to view the series of tests that are being lined up.
- Enter the test name for which you have invited the candidate, which will lead you to the next page ahead, in there on the left side of the pane you will see the Candidates under Reporting option.
- Click on Candidates, you will see the number of candidates in there.
- Click on the options button right next to the Candidate’s name.
- Click on Reset test session for the candidate.
There you go you have reset the test session for the candidate successfully.